Fierce Conversations: Achieving success in work and in life, one conversation at a time

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A review in Orlando Sentinel read, "Although the truths presented by Scott are as old as common sense, she dresses them up in interesting new ways. Her pithy prose and poignant examples make for entertaining and instructive reading". [8] You won’t articulate your needs to yourself, must less to your work team or life partner, until and unless you see getting your needs met as a reasonable expectation. As a man of faith, I believe that there are many things that Scott talks about around fear, honesty, integrity, and leadership that reverberate in my heart and have sunk deep. Even though I have 'finished' this book, I will continue to reflect, revisit, and remind myself of the truths inside. My first step: writing my 30-second stump speech for leadership in my next steps. Being a good communicator helps a lot in any job. It also helps a lot in life. Yet reality shows that the majority of us are not naturally great at it – most tv series and motion pictures count on human inability to express thoughts and feelings correctly in the construction of their scripts. For everybody not in show business, the communication gaps and misunderstandings are sources of grief and frustration.

Oreo. People deserve to know exactly what is required of them, how and on what criteria they will be judged, and how they are doing. Don’t praise as a lead-in to confrontation Michael Brisciana has stated that "I worry that some of their most enthusiastic adherents can seem more eager for the 'fierce' (i.e., 'confrontational') part of the concept than the 'conversation'". Perhaps due to a misunderstanding of the book, they have the wrong kind of conversation. [7] Notes from the book- overall the book has good ideas but was not about fierce conversations until about chapter 7. Better idea than was executed Since joining Fierce in 2017, first as CFO and later as CEO, Beltran has leveraged his love for technology, finance, and communication, as well as his education that includes an MBA from University of Michigan and certificates in programs from Wharton and Harvard, to develop an integrated approach for Fierce that has had clients and the rest of the industry noticing. Fierce Inc. has worked with over 60% of the Fortune 500 companies, won multiple awards, put together a series of strategic partnerships, and has been featured in the likes of CNBC, Fortune, Wall Street Journal, Forbes, Fast Company, and HR.com where he also serves on their advisory board. Is there a conversation you’ve been avoiding having? Perhaps a member of your team isn’t performing as they should. Or perhaps they’re simply not up to the job.She wrote her book in terms that could be understood by anyone, and gave more than adequate examples to support her information. She added a good mixture of serious, in-depth elaboration of a topic and mixed it with a splash of humor throughout. Overall it was a very well thought out book and I encourage anyone interested to read it as well. There are 7 principles of fierce conversations which help us to move away from misunderstanding, silos, defensiveness, and competition, and to move toward exploration, accountability, inclusion, engagement, alignment, innovation, and collaboration. Choose to be authentic, and start by being radically transparent with yourself. Get clear on who you are, and what you must do to be that person. When you get real with yourself and others, you enjoy greater personal clarity and freedom, as well as more fulfilling relationships and professional accomplishments. Principle 3: Be Here and Nowhere Else Confront Your Toughest Challenge – Take the time to properly identify the problem or issue at hand. Dodging the problem or issue will do nothing but prolong the dilemma and allow the most extreme result to come of it. Use the questions – and the answers you receive – to provoke learning. “How are you going to prevent this happening again?” “What support do you need?” “What can I do to help?”

The simplest definition is one in which we "come out from behind ourselves, into the conversation, and make it real" in other words, one where we reveal our real thoughts and focus on what really matters.While many fear such real conversations, it is the unreal conversations that ought to concern us because they are incredibly costly, both in time wasted and the opportunities for change that are thrown away. Identify your most pressing issue, clarify the issue, determine the current impact, determine future implications, examine your personal contribution to this issue, describe the ideal outcome, commit to action, contract with yourselfSusan effectively uses the skills taught within her book, Fierce Conversations, while telling others about such conversations. She allows effective silence for her words to sink in, while successfully expressing powerful emotion and intent. What might you be pretending not to know? (If your answer s 'I don't know', ask 'What would it be if I did know?' This book is incredibly hard to summarize because the author gives several types of conversations, considerations before the conversation, and points to consider after the conversations. So there's a lot of specifics. Essentially, fierce conversations involve an attitude, a skill set, a mindset, a way of life, a way of leading, a strategy for getting things done. In fierce conversations, we engage with others honestly, succinctly, and in a straightforward manner to improve the relationship. She introduces the following principles: Be prepared for how they might deflect the issue onto someone else. Respond by saying, we are here to discuss how your actions affect blah blah Barnes & Noble. (n.d.). Retrieved from Barnes & Noble: http://search.barnesandnoble.com/Fierce-Conversations/Susan-Scott/e/9780425193372/?itm=1&USRI=fierce+conversations+achieving+success+at+work

One constant in Joe’s experience is achieving objectives by developing great talent. He has been a colleague, coach, and trusted confidante to co-workers from the front lines to the board room. Joe serves as Vice Chair of the Board of Directors for the school district in his community. At first glance, it seems like a nonsensical thing to do. Reality just is, it needn't be interrogated. We live in the present and the spread of the internet has rendered all of us more informed than ever before. Right? Well, not so much. We connect with the people who are similar to us, we follow blogs and channels that interest us and say what we want to hear. Most people live in their own bubble and are not really aware of when and how things change. Or how other people change, for that matter. Getting out of the comfort zone and probing how things truly stand is highly necessary. Obey Your Instincts – Don’t allow others to influence your instinctive decision or observation. Make your own conclusion based on your instincts and inner thoughts, while allowing others to do the same. Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time was written by Susan Scott—an author, speaker, as well as a communications and leadership development coach and consultant. She’s the CEO and Founder of Fierce, Inc. Previously, she served as vice president of a search firm Pace Network, and also as a regional manager for a training organization Context Associated. Fierce Conversations Quotes What is the area that, if you made an improvement, would give you and others the greatest return on time, energy, and dollars invested?Some of her examples aren't great and she quotes from a variety of fiction works, most of which I haven't read. More and more focused examples would have been helpful. One major aspect though is the author does assume an educated audience who are confident and mentally healthy. She doesn't really cover the problems of low self esteem or mental instability as factors in conversation.